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4/25/18: Webinar - Find the Value of Patient Risk Acuity Analytics within Your Practice

4/25/18: Webinar - Find the Value of Patient Risk Acuity Analytics within Your Practice

4/25/18: Webinar - Find the Value of Patient Risk Acuity Analytics within Your Practice

On April 25, 2018 at 1:00 PM (Eastern-NYC), you are invited to attend a free PDS webinar, “Find the Value of Patient Risk Acuity Analytics within Your Practice,” presented by Russell Hendrickson, CEO and Becky Cook, Executive Consultant.

Join PDS as we discuss how to use Hierarchical Condition Coding (HCC) diagnosis scoring to analyze and improve the profitability of shared savings and value-based contracts. Commercial and Medicare contracts rely on HCC Risk Scoring to determine incentive payments and fee schedule increases which makes HCC management as essential as managing claims payment.

Topics Include:
• Create and enhance revenue streams using analytics to manage patient access, close care gaps and improve diagnosis code capture.
• Learn how capturing, analyzing and organizing information improves patient management and quality of care while enhancing financial performance.
• Understand how patient risk scoring through accurate information is critical to a successful payer management strategy. 
• Measure and project the financial impact to the practice.
• Learn how to utilize payer data to evaluate payer performance.
• Effectively communicating with physicians to ensure prompt focus and action.

About the Speakers:
Russell J. Hendrickson is the CEO of Practical Data Solutions. At PDS he has enjoyed more than 16 years helping healthcare organizations drive success with analytics, reporting and dashboarding solutions. Russell continues to be directly involved in new product development at PDS and in the creation of innovative performance management solutions that leverage state-of-the-art technology with best practices in healthcare management.

Becky Cook, CPA, MHA, is an Executive Consultant with PDS. Prior to PDS, Becky was CFO at ACO and IPA physician groups within large health systems. Her areas of expertise include revenue cycle, patient access, physician compensation, clinic operations, contracting, finance, decision support, and revenue enhancement. Becky has spoken nationally on the value of HCC scoring in contracting and analyzing reimbursement including most recently at MGMA 18 The Financial Conference.

3/21/18: Webinar - Physician Compensation Reporting with Impactful Visual Dashboards

3/21/18: Webinar - Physician Compensation Reporting with Impactful Visual Dashboards

3/21/18: Webinar - Physician Compensation Reporting with Impactful Visual Dashboards

On Wednesday, March 21, 2018 1:00 PM (Eastern-NYC) you are invited to attend a free PDS webinar on “Physician Compensation Reporting with Impactful Visual Dashboards,” presented by Scott Everitt, Vice President of Analytic Solutions and Michele Perry, Vice President Web Analytics.

As healthcare keeps changing so does the need to evolve your physician compensation reporting. Join PDS to learn more about how to shape, calculate and present physician compensation reports and dashboards.

Webinar Topics Will Include:
• Understanding the changing healthcare environment
• Best practice dashboards
• Best practice physician compensation KPIs
• Effective visualization features and designs

Learn how focusing on comparing compensation with productivity and clinical quality metrics to revenue goals are critical to compensation alignment. Presenters will share how benchmarks and survey data allow you to better focus on identifying outliers. This webinar will take a look at the changing healthcare environment and how physician compensation plans, reporting, and tool sets need to evolve with new quality and payer incentive programs.

About the Speakers:

Michele Perry, Vice President Web Analytics, brings more than 20 years of healthcare information technology expertise with both clinical and financial data. For the last six years at PDS, Michele has been a key leader in the company’s continuous drive to better empower healthcare customers with state-of-the-art visualization and web-based analytical technologies.

Scott Everitt, MBA has spent over 19 years in the healthcare industry, holding key leadership positions in Finance, Clinical Operations, Revenue Cycle Management, Patient Access and Physician Practice Management. Scott has achieved significant success in his role as PDS Vice President of Analytic Solutions by helping clients to improve operational and financial efficiency.

10/25/17: Webinar - Physician Compensation Reporting – Leveraging Visual Dashboards and Analytics

10/25/17: Webinar  - Physician Compensation Reporting – Leveraging Visual Dashboards and Analytics

10/25/17: Webinar - Physician Compensation Reporting – Leveraging Visual Dashboards and Analytics

On Wednesday, October 25, 2017 1:00 PM (Eastern-NYC) you are invited to attend a free PDS webinar on “Physician Compensation Reporting – Leveraging Visual Dashboards and Analytics” presented by Scott Everitt, Vice President of Analytic Solutions and Becky Cook, Executive Consultant.

As healthcare keeps changing so does the need to evolve your physician compensation reporting. Join PDS to learn more about how to shape, calculate and present physician compensation reports and dashboards.

Webinar Topics will include:
  • Understanding the Changing Healthcare Environment
  • Best Practice Templates
  • Best Practice Physician Compensation KPIs
  • Learning Effective Visual Communication Methods

A key focus will be on comparing compensation with productivity and clinical quality metrics to revenue goals. Another focus will be on benchmarks and survey data to help identify outliers. This webinar will take a look at the changing healthcare environment and how physician compensation plans and reporting are evolving to handle new quality and payer incentive programs.

About the Speakers:

Scott Everitt, MBA has spent over 16 years in the healthcare industry, holding key leadership positions in Finance, Clinical Operations, Revenue Cycle Management, Patient Access and Physician Practice Management. Scott has achieved significant success in his role as PDS Vice President of Analytic Solutions by helping clients to improve operational and financial efficiency. Becky Cook, CPA, MHA, is an Executive Consultant with PDS. Prior to PDS, Becky was CFO at ACO and IPA physician groups within large health systems. Her areas of expertise include revenue cycle, patient access, physician compensation, clinic operations, contracting, finance, decision support, and revenue enhancement. Becky has spoken nationally on the value of HCC scoring in contracting and analyzing reimbursement.

To Register:
Space is limited.
Reserve your webinar place
Wednesday, October 25, 2017
1:00 - 2:00PM (Eastern-NYC)

10/18/17: Webinar - Patient Risk Acuity Analytics with HCC Scoring

10/18/17: Webinar  - Patient Risk Acuity Analytics with HCC Scoring

10/18/17: Webinar - Patient Risk Acuity Analytics with HCC Scoring

On October 18, 2017 at 1:00 PM (Eastern-NYC), you are invited to attend a free PDS webinar, “Patient Risk Acuity Analytics with HCC Scoring,” presented by Russell Hendrickson, CEO and Becky Cook, Executive Consultant.

Join PDS as we discuss how to use HCC diagnosis scoring to analyze and improve the profitability of risk-adjusted contracts.

Understand how waiting for payers to provide reports to your organization is significantly hurting your bottom line.

Learn how capturing, analyzing and organizing information as it occurs can improve patient management and quality of care while enhancing financial performance.

Discover how understanding patient risk scoring through accurate information in real time is critical to a successful payer management strategy. 

Topics Include:
  • Why the use of risk adjustment scores is critical to earning incentives from MACRA
  • How diagnosis codes are used to maximize risk scores into appropriately higher payments for providers
  • How to identify patient gaps across months or year-to-year that would reduce reimbursement
  • Utilizing analytics to create task lists and working files for schedulers, medical assistants, coders and analysts for patient populations
  • Measuring and projecting the financial impact of risk-adjusted scores without significant investment in IT or other technology
  • Comparing payer-provided data to monthly reported billing data to ensure payers are appropriately reporting and rewarding your practice
  • Visually communicating with physicians to ensure prompt focus and action        
About the Speakers:

Russell J. Hendrickson is the CEO of Practical Data Solutions. At PDS he has enjoyed more than 16 years helping healthcare organizations drive success with analytics, reporting and dashboarding solutions. Russell continues to be directly involved in new product development at PDS and in the creation of innovative performance management solutions that leverage state-of-the-art technology with best practices in healthcare management.

Becky Cook, CPA, MHA, is an Executive Consultant with PDS. Prior to PDS, Becky was CFO at ACO and IPA physician groups within large health systems. Her areas of expertise include revenue cycle, patient access, physician compensation, clinic operations, contracting, finance, decision support, and revenue enhancement.  Becky has spoken nationally on the value of HCC scoring in contracting and analyzing reimbursement.

To Register:
Space is limited.
Reserve your webinar place

Wednesday, October 18, 2017
1:00 - 2:00PM (Eastern-NYC)

9/13/17: Webinar - Building Successful Healthcare Dashboard Visualizations – 10 Proven Steps to Success

9/13/17: Webinar - Building Successful Healthcare Dashboard Visualizations – 10 Proven Steps to Success

9/13/17: Webinar - Building Successful Healthcare Dashboard Visualizations – 10 Proven Steps to Success

You are invited to attend a free webinar, “Building Successful Healthcare Dashboard Visualizations – 10 Proven Steps to Success,” on Wednesday, September 13, 2017, at 1:00 PM (Eastern-NYC), hosted by Russell Hendrickson, CEO of PDS, and Michele Perry, Director of Web Analytics.

Today’s visualization and analytical reporting tools are more powerful than ever, and you can download and try them for free in minutes. But as soon as you begin trying to build a dashboard, you hit a wall. The product demonstrations are so enticing, yet implementation is not only difficult but in some cases impossible!

Attend this free webinar to learn the key steps—from concept to finished, validated dashboard deliverable. Learn how to break down dashboard building and visualizations step by step. No matter what tool set you might be working with (Microsoft, Tableau, Qlik, IBM, SAP or MicroStrategy), this webinar will teach you proven processes that get results, show actual examples of healthcare dashboards, and discuss common mistakes and pitfalls that prevent success. If you are an experienced user, novice or healthcare administrator who wants to learn more about why you are unable to get the results you need, join us on September 13, 2017!

PDS has helped hundreds of clients over the last 20 years actualize dashboards from concept to production.  More than 100,000 providers and department administrations are actively using dashboards delivered with PDS tools, or built around technics that PDS provides training and consulting on.

About the Speakers:

Russell J. Hendrickson is CEO of Practical Data Solutions where he has enjoyed more than 17 years helping healthcare organizations drive success with analytics, reporting and dashboarding solutions. Russell is directly involved in new product development, strategy for analytics and creation of innovative performance management solutions that leverage state-of-the-art technology with best practices in healthcare management.  

Michele Perry brings more than 20 years of healthcare information technology expertise with both clinical and financial data. For the last five years, Michele has served as Director of Web Analytics at PDS and is a key leader in the company’s continuous drive to better empower healthcare customers with state-of-the-art visualization and analytical technologies.

To Register:
Space is limited.
Reserve your webinar place
Wednesday, September 13, 2017
1:00 - 2:00PM (Eastern-NYC)

8/23/17: Webinar - Visualizing Performance Gaps in Healthcare Data

8/23/17: Webinar - Visualizing Performance Gaps in Healthcare Data

8/23/17: Webinar - Visualizing Performance Gaps in Healthcare Data

You are invited to attend a free webinar, “Visualizing Performance Gaps in Healthcare Data,” on Wednesday, August 23, 2017, at 1:00 PM (Eastern-NYC),hosted by Scott Everitt, MBA, PDS VP of Analytic Solutions, and Kelly Constantinetis, PDS Senior BI Analyst.

Self-evaluation is not only a valuable tool for ensuring that your practice is running at peak efficiency, but it is a critical process for remaining competitive in today’s changing healthcare environment. Often it is difficult for leaders and providers to determine where the focus should be placed. Many successful organizations are now visualizing gaps and lags in access, service and billing to identify processes that are hindering financial performance, slowing cash flow and, most importantly, negatively impacting the patient experience. 

Join Scott and Kelly as they discuss how to effectively utilize visualization technology to highlight common gaps or lags that can cause bottlenecks in key business processes such as patient access and revenue cycle management. Additionally, they will discuss ways to calculate the financial impact of lags and use visualizations to influence strategic changes in the practice, ultimately improving overall financial performance and patient satisfaction.

About the Speakers:

Scott Everitt, MBA, has spent over 16 years in the healthcare industry, holding key leadership positions in finance, clinical operations, revenue cycle management, patient access and physician practice management. Scott has achieved significant success in his role as PDS Vice President of Analytic Solutions by helping clients to improve operational and financial efficiency.

Kelly Constantinetis has devoted over 15 years to healthcare finance, spending time in hospital and physician practice finance as well as application support. Kelly has been with the PDS team for over three years, working with clients to implement and fine-tune their analytics solutions.

To Register
Space is limited.
Reserve your webinar place
Wednesday, August 23, 2017
1:00 - 2:00PM (Eastern-NYC)

8/15/17: East Coast CORE Summer/Fall 2017

8/15/17: East Coast CORE Summer/Fall 2017

On August 15-16, 2017 PDS will be one of the sponsors at this year’s East Coast CORE, hosted by Yale Medicine. This is a professional development organization dedicated to facilitating networking and educational opportunities for Epic users across the East Coast in order to increase skills and knowledge regarding revenue cycle application and functionality.

For more information: https://eastcoastcore.org/

8/18/17: Webinar - Aligning Your Analytics Strategy to Address Tomorrow's Payment Reform

8/18/17: Webinar - Aligning Your Analytics Strategy to Address Tomorrow's Payment Reform

8/18/17: Webinar - Aligning Your Analytics Strategy to Address Tomorrow's Payment Reform

Join PDS & Navicure for a Webinar

You are invited to attend a free webinar, “Aligning Your Analytics Strategy to Address Tomorrow's Payment Reform,” on Wednesday, June 28, at 1:00 PM (Eastern-NYC), sponsored by Practical Data Solutions (PDS) and Navicure. 

Speakers: Ken Bradley, Navicure Vice President, Strategic Planning and Regulatory Compliance; Becky Cook, PDS Executive Consultant; and Scott Everitt, MBA, PDS Vice President of Analytic Solutions.

Understand the importance of aligning your organization’s analytics strategy to ensure that your revenue cycle is impacted positively by the significant changes occurring with payment reform.

  Join us for this webinar to:

  • Assess the strength of your current analytics team and tool sets
  • Analyze MACRA payment reform and how it may affect revenue
  • Understand how to build a phased approach to align your Business Intelligence strategy to stay ahead of payment reform
  • Develop a strategy for reviewing and reporting data to ensure that, as you transition to value-based payments, cash flow isn't disrupted

About the Speakers:

Ken Bradley, VP of Strategic Planning and Regulatory Compliance at Navicure, has more than 20 years of experience in the healthcare industry, specializing in the development of practice management software, systems and applications utilized to process healthcare data. At Navicure, Ken is responsible for assessing markets, monitoring government regulatory requirements and providing competitive analyses. Ken graduated from Purdue University with a BA in systems analysis and a minor in business.

Becky Cook, CPA, MHA, is an executive consultant with PDS. Prior to PDS, Becky was CFO at ACO and IPA physician groups within large health systems. Her areas of expertise include revenue cycle, patient access, physician compensation, clinic operations, contracting, finance, decision support and revenue enhancement. Becky has spoken nationally on the value of HCC scoring in contracting and analyzing reimbursement.

Scott Everitt has spent over 15 years in the healthcare industry, holding key leadership positions in finance, clinical operations, revenue cycle management, patient access and physician practice management. Scott has achieved significant success in his role as PDS Vice President of Analytic Solutions by helping clients improve operational and financial efficiencies.

To Register:
Space is limited.
Reserve your webinar place: pds-online.com
Wednesday, June 28, 2017
1:00–2:00 PM (Eastern-NYC)

5/24/17: Webinar - Patient Access Analytics and Dashboarding - Identifying Performance Gaps

5/24/17: Webinar - Patient Access Analytics and Dashboarding - Identifying Performance Gaps

5/24/17: Webinar - Patient Access Analytics and Dashboarding - Identifying Performance Gaps

You are invited to attend a free PDS webinar, “Patient Access Analytics and Dashboarding – Identifying Performance Gaps,” on Wednesday, May 24 at 1:00 PM (Eastern-NYC), presented by Scott Everitt, MBA - Vice President of Analytic Solutions, with Russell J. Hendrickson, CEO.

Patient Access is the gateway into your organization, and often has a major impact on the overall patient experience.  Your patient access processes have a direct impact on quality of care, patient satisfaction and operational as well as financial efficiency. Using analytics, visualization and focused dashboards is critical to communicate effectively across the organization. Managers and leaders who utilize this information need quick access to the right data to self-correct their performance gaps.

Optimizing the patient experience is really about managing change - changing the way your organization works with patients, providers and internal processes. Join PDS we discuss best practices in using analytics and dashboards to identify critical issues leading to provider or specialty access limitations, denials for registration errors, missed opportunities for collection of patient payments, as well as potential issues leading to poor patient satisfaction. 

Having access to query-style reporting tools is not enough to ensure that your organization can analyze and improve on the key metrics that impact patient access. In this webinar, you'll learn how dashboards and management strategies need to evolve periodically to meet the evolving challenges within your organization. Managers will come away with a greater understanding of how effectively utilizing focused dashboards and analytics will help to support the organizational strategies that provide the greatest quality value at the lowest cost.

About the Speakers:

Scott Everitt has spent over 15 years in the healthcare industry, holding key leadership positions in finance, clinical operations, revenue cycle management, patient access and physician practice management. Scott has achieved significant success in his role as PDS Vice President of Analytic Solutions by helping clients improve operational and financial efficiencies.

Russell J. Hendrickson is CEO of Practical Data Solutions where he has enjoyed more than 17 years helping healthcare organizations drive success with analytics, reporting and dashboarding solutions. Russell is directly involved in new product development, strategy for analytics and creation of innovative performance management solutions that leverage state-of-the-art technology with best practices in healthcare management.

To Register:
Space is limited.
Reserve your webinar place HERE
Wednesday, May 24, 2017
1:00 – 2:00 PM (Eastern-NYC)

4/12/17: Webinar - Physician Compensation Reporting, Analytics & Visualization

4/12/17: Webinar - Physician Compensation Reporting, Analytics & Visualization

4/12/17: Webinar - Physician Compensation Reporting, Analytics & Visualization

On Wednesday, April 12, 2017 1:00 PM (Eastern-NYC) you are invited to attend a free PDS webinar on "Physician Compensation" presented by Becky Cook, Executive Consultant and Russell Hendrickson CEO.

As healthcare keeps changing so does the need to evolve your physician compensation reporting.  Please join PDS to learn more about how to shape, calculate and present physician compensation reports and dashboards.

Webinar Topics will include: best practice templates, KPIs and visual communication methods for reporting on physician compensation. A key focus will be on comparing compensation with productivity and clinical quality metrics to revenue goals. Another focus will be on benchmarks and survey data to help identify outliers. This webinar will take a look at the changing healthcare environment and how physician compensation plans and reporting are evolving to handle new quality and payer incentive programs.

About the Speakers:

Becky Cook, CPA, MHA is a results-driven healthcare leader with extensive experience with both employed and independent physician networks, and currently is an Executive Consultant with PDS. Her experience includes: patient access, contracting, physician compensation, decision support and business intelligence, finance, revenue cycle, and revenue enhancement strategies. Prior to joining PDS, she has worked as a CFO at an ACO with both Medicare and Commercial Shared Savings Contracts.

Russell J. Hendrickson is CEO of Practical Data Solutions where he has enjoyed more than 17 years helping healthcare organizations drive success with analytics, reporting and dashboarding solutions. Russell is directly involved in new product development, strategy for analytics and creation of innovative performance management solutions that leverage state-of-the-art technology with best practices in healthcare management.

To Register:
Space is limited.
Reserve your webinar place HERE
Wednesday, April 12, 2017
1:00 PM - 2:00 PM (Eastern - NYC)

3/8/17: Webinar - Patient Risk Acuity Analytics for Financial Management

3/8/17: Webinar - Patient Risk Acuity Analytics for Financial Management

3/8/17: Webinar - Patient Risk Acuity Analytics for Financial Management

On March 8, 2017 at 1:00 PM (Eastern-NYC), you are invited to attend a free PDS webinar, "Patient Risk Acuity Analytics for Financial Management,” presented by Becky Cook, Executive Consultant, and Russell Hendrickson, CEO of PDS.

Join PDS as we discuss how to use HCC diagnosis scoring to analyze and improve the profitability of risk-adjusted contracts. 

Understand how waiting for payers to provide reports to your organization is significantly hurting your bottom line.

Learn how capturing, analyzing and organizing information as it occurs can improve patient management and quality of care while enhancing financial performance.

Discover how understanding patient risk scoring through accurate information in real time is critical to a successful payer management strategy.

Topics Include:

  • Why the use of risk adjustment scores is crucial to earning incentives from MACRA
  • How diagnosis codes are used to maximize risk scores into appropriately higher payments for providers
  • How to identify patient gaps across months or year-to-year that would reduce reimbursement
  • Utilizing analytics to create task lists and working files for schedulers, medical assistants, coders and analysts for patient populations
  • Measuring and projecting the financial impact of risk-adjusted scores without significant investment in IT or other technology
  • Compare payer-provided data to monthly reported billing data to ensure payers are appropriately reporting and rewarding your practice
  • Visually communicating with physicians to ensure prompt focus and action

About the Speakers:

Becky Cook, CPA, MHA, is an executive consultant with PDS. Prior to PDS, Becky was CFO at ACO and IPA physician groups within large health systems. Her areas of expertise include revenue cycle, patient access, physician compensation, clinic operations, contracting, finance, decision support and revenue enhancement. Becky has spoken nationally on the value of HCC scoring in contracting and analyzing reimbursement.

Russell J. Hendrickson is the CEO of Practical Data Solutions. At PDS he has enjoyed more than 16 years helping healthcare organizations drive success with analytics, reporting and dashboarding solutions. Russell continues to be directly involved in new product development at PDS and in the creation of innovative performance management solutions that leverage state-of-the-art technology with best practices in healthcare management.

To Register:
Space is limited.
Reserve your webinar place HERE
Wednesday, March 8, 2017
1:00 - 2:00 PM (Eastern - NYC)

Practical Data Solutions (PDS) welcomes Thomas Parry as National Sales Director

Practical Data Solutions (PDS) welcomes Thomas Parry as National Sales Director

Practical Data Solutions (PDS), a leading healthcare analytics company, is pleased to announce that Thomas Parry of Greenville, SC, has been appointed National Sales Director.

“We are excited to welcome Thomas to PDS,” stated Russell J. Hendrickson, President and CEO of PDS. “He brings significant healthcare sales and marketing experience to our team as we continue to focus on managing healthcare performance through best practice analytics.”

Mr. Parry comes to PDS with 16 years of experience in the healthcare IT industry, most recently with ClearDATA, the market leader for healthcare cloud computing and information security services for healthcare providers and software and service companies. Prior to ClearDATA, he was instrumental in the rapid growth and new market penetration of lifeIMAGE’s enterprise image sharing solutions. Mr. Parry is also considered one of the pioneers of Orthopaedic PACS, playing an instrumental role in taking orthopedic practices digital during his tenure at SECTRA. He earned his BS from the University of West Virginia and his MS from the University of Missouri.

“This is an exciting time for PDS,” said Mr. Parry, “as we continue to evolve our business to meet the rapidly changing needs of healthcare and technology. Our focus on the future, combined with more than 20 years of proven experience, is a true formula for success and continued growth.”

PDS specializes in analytics, dashboarding, business intelligence and data warehousing for healthcare organizations, leveraging industry best practice analytical technology and data modeling, paired with proven healthcare expertise in managing the business of healthcare. PDS solutions are used for revenue cycle, operations, collections, patient access, physician’s compensation, productivity, and clinical and quality reporting. PDS solutions are compatible with data coming from leading healthcare software companies like Epic, Cerner, GE, Allscripts, NextGen, Meditech, Great Plains and other leading healthcare applications.

1/25/17: Webinar - Visualizing Effective Healthcare Dashboards

1/25/17: Webinar - Visualizing Effective Healthcare Dashboards

1/25/17: Webinar - Visualizing Effective Healthcare Dashboards

On Wednesday, January 25, 2017, at 1:00 PM (Eastern-NYC), you are invited to attend a free PDS webinar, “Visualizing Effective Healthcare Dashboards,”presented by Russell J. Hendrickson, CEO. Becky Cook, Executive Consultant, and Scott Everitt, MBA – PDS Vice President of Analytic Solutions, will present specific healthcare dashboard examples.

With literally dozens of Visualization tools, how can a healthcare user begin to understand the right approach to designing visual dashboards? The use of Visualization tools to focus dashboards is critical to communicate effectively across the organization. 

  Topics Include:

  • Understanding leading Visualization software tools
  • Best practices in designing and building visual dashboards for:
  • Patient Access
  • Population Risk Acuity
  • Physician Compensation
  • Denials Management
  • Effective strategies for phased deployment of dashboards
  • Understanding how context is critical to any visual dashboard
  • Evolving Visualization strategies based on changing organizational needs

Join PDS as we discuss the use of visual dashboards to impact your organization's bottom line.

To Register:
Space is limited.
Reserve your webinar seat HERE
January 25, 2017
1:00 - 2:00 PM (Eastern-NYC)

7/26/16: Webinar - Managing Patient Access through Analytics and Dashboarding

7/26/16: Webinar - Managing Patient Access through Analytics and Dashboarding

7/26/16: Webinar - Managing Patient Access through Analytics and Dashboarding

On Wednesday, July 20, 2016 at 1:00 PM (Eastern-NYC) you are invited to attend a free PDS webinar, “Managing Patient Access through Analytics and Dashboarding," presented by Scott Everitt, MBA – Vice President of Analytic Solutions.

Quality of Care, Patient Satisfaction and Operational Efficiency are all directly tied to how efficiently the scheduling process is implemented and managed. The use of Analytics and Focused Dashboards are critical to communicate effectively across the organization, to make certain everyone is aware of the stumbling blocks that impact Patient Access.

Join Scott Everitt as he discusses best practices in using Analytics and Dashboards for identification of critical patient lags, departmental access limitations, as well as effective strategies to manage and monitor patient access. Training on reporting tools isn't enough to ensure that people know how to effectively analyze the various KPIs that impact Patient Access. Learn how dashboards and management strategies need to be adjusted periodically based on the challenges your organization is facing. 

Optimizing patient access is really about managing change – changing the way your organization works with patients, providers and internal processes. This webinar will help managers understand how utilizing focused dashboards and analytics effectively will help to support the organizational strategies that provide the highest quality value at the lowest cost.

About the Speaker:

Scott Everitt has spent over 15 years in the healthcare industry, holding key leadership positions in Finance, Clinical Operations, Revenue Cycle Management, Patient Access and Physician Practice Management. Scott has achieved significant success in his role as PDS Vice President of Analytic Solutions by helping clients to improve operational and financial efficiencies.

To Register:
Space is limited.
Reserve your webinar place HERE
Wednesday, July 20, 2016
1:00 – 2:00 PM (Eastern-NYC)

5/13/16: Webinar - Maximizing Financial Returns with Diagnosis Coding

5/13/16: Webinar - Maximizing Financial Returns with Diagnosis Coding

5/13/16: Webinar - Maximizing Financial Returns with Diagnosis Coding

On Friday, May 13, 2016 12:00 PM (Eastern-NYC) you are invited to attend a free PDS webinar, “Maximizing Financial Returns with Diagnosis Coding – A Practical Approach to Analyzing Risk Adjusted Contracts,” presented by Becky Cook, Executive Consultant and Russell Hendrickson, CEO of PDS.

The complexity of implementing shared savings and incentive payment plans and the need for the right data, at the right time, and in an actionable format is crucial.  HCC Disease Risk Scoring is used by Medicare Advantage insurance payers to stratify patients by risk category. The extension of risk scoring to other populations, including all exchange plans, impacts practice revenue management.

Join PDS as we discuss how to use HCC diagnosis scoring to analyze and score the profitability of risk adjusted contracts.  In addition, ensure that you can maximize the capture of revenue what HCC diagnosis scoring and how it impacts your organization’s bottom line.

  Topics Include:

  • Evaluating Risk Agreements using HCC Diagnosis Coding
  • Understanding how data is being used to convert risk scores into appropriately higher payments for providers
  • How to identify patients gaps across months or year-to-year that will lower reimbursement
  • Clearly understand the bottle necks that impact the financial risks associated with patient populations
  • How a physician group can manage the financial impact of Risk Adjusted payments without significant investment in IT or Technology

About the Speakers:

Becky Cook, CPA, MHA is an Executive Consultant with PDS.  Prior to PDS, Becky was employed as a CFO at ACO and IPA physician groups within large health systems.  Her areas of expertise include: Revenue Cycle, Patient Access, Physician Compensation, Clinic Operations, Contracting, Finance, Decision Support and Revenue Enhancement.  Becky has spoken nationally on the value of HCC Scoring in contracting and analyzing reimbursement.

Russell J. Hendrickson is the CEO of Practical Data Solutions.  At PDS he has enjoyed more than 16 years helping healthcare organizations drive success with analytics, reporting and dashboarding solutions.  Hendrickson continues to be directly involved in PDS new product development and the creation of innovate performance management solutions that leverage state-of-the-art technology with best practices in healthcare management.

To Register:
Space is limited.
Reserve your webinar seat HERE.
May 13, 2016
12:00 – 1:00 PM (Eastern-NYC)

3/16/16: Webinar - Best Practice Denial Management through Analytics & Dashboarding

3/16/16: Webinar - Best Practice Denial Management through Analytics & Dashboarding

3/16/16: Webinar - Best Practice Denial Management through Analytics & Dashboarding

On Wednesday, March 16, 2016 1:00 PM (Eastern-NYC) you are invited to attend a free PDS webinar, “Best Practice Denial Management through Analytics & Dashboarding,” presented by Scott Everitt, MBA, Vice President of Analytic Solutions.

Everyone knows a major key to getting paid is ensuring your claims don’t get rejected or denied.  The use of Analytics and Focused Dashboards is critical to communicate effectively across the organization, to make certain that everyone is aware of the stumbling blocks that impact the revenue cycle, and the difference between payment and write-off.

Join Scott Everitt as he discusses best practices in using Analytics and Dashboards for identification of critical problem areas, rapid analysis of spikes in denial activity, and effective strategies to get paid in a timely fashion.  Understand why training on reporting tools isn’t enough to ensure that people know how to effectively analyze the various KPIs that impact your clean claim rate.  Learn how dashboards and denial management strategies need to be adjusted periodically based on the types of challenges your organization is facing. 

At the end of the day, managing denials is really about managing change – changes in the way your organization works with patients, providers, and payors to make claims as clean as possible. This webinar will help managers understand how utilizing focused dashboards and analytics effectively can help to support the organizational denial management strategies that provide the highest value at the lowest cost.

To register click here.

Healthcare Administrators Grapple with Using Data to Improve Quality

Healthcare Administrators Grapple with Using Data to Improve Quality

By Becky Cook, Executive Consultant

Today’s healthcare organizations must measure key performance metrics and push revenue cycle operations to a higher priority level than at any point in history. Recent value-based changes in healthcare have intensified this demand. Yet, no matter how much the focus changes in healthcare, one thing will always hold true: revenue cycle effectiveness will remain the primary responsibility of the practice administrator and CFO.

Our physicians and patients expect outstanding quality and service despite operating at a time when payers are turning our world upside down and demanding more data. Payer contracts with fixed fee schedules are disappearing. Claims are being paid at a percentage of Medicare fees. And new contracts contain provisions for quality standards, incentive payments, risk measurement, patient engagement/access scores and cost savings metrics. If you participate in certain contracts such as MSSP, Medicare Advantage, Managed Medicaid, Patient Centered Medical Home or Accountable Care Organizations (ACOs), you have most likely already been engaged in identifying, tracking and reporting this data.

The common denominator in all these measurement systems is the physician. Although we do not like to think of ourselves as a statistic or have our life’s work defined by a numeric score, we must acknowledge – even if we don’t care much for the system – that the physicians in our groups are being measured by Medicare, Medicaid, payers and physician ranking services that offer ratings to the public.

In my work with multiple ACOs, I’ve encountered many of the measures that payers, both government and private, are using to gauge our groups’ and physicians’ performance. These metrics – including productivity, patient access and quality benchmarks – are critical to your success. As you might expect, the challenge is data that comes from multiple sources, including payers, the Medicare Stars program, required patient satisfaction scores and clinical programs. And none of it fits neatly into a data mart with the billing data we normally work with.

This new data must be managed to blend meaningful pieces into a comprehensive, balanced document that carefully describes to a physician how others view his or her practice and highlights excellence or opportunities for improvement. To create such a report requires the use of new tools and techniques, such as data blending, the use of web-based analytics that can be rapidly built and updated, and delivery to mobile devices – technology still in its infancy in the healthcare environment. And this technology must be easy to use while maintaining the highest levels of privacy and security for our patients’ data.

We are beginning a new journey down a pathway with new payment models, evidence-based care protocols, patient engagement and community involvement. As with other clinic processes where administrators and financial managers have had to implement changes, this is an area where being proactive and making “front-end” improvements can provide significant benefits for better-quality contracting, revenue enhancement and patient retention. Obtaining the best payer rates, outstanding patient loyalty and bonus payments requires the practice to understand and manage both the perception and the reality of clinical quality and patient satisfaction. Measuring outcomes for the “Triple Aim” of improving quality, reducing cost and improving patient access will become the prevailing standard over the next few years. In a challenging healthcare environment where hitting revenue goals is not enough, organizations must be proactive – planning and implementing new strategies with an eye toward future practice improvements. As the New Year continues to bring new changes, successful healthcare practices will be the ones that lead the way.

11/12/15: Webinar: Physician Compensation Reporting – Driving Change in the Current and Future Healthcare Environment

11/12/15: Webinar: Physician Compensation Reporting – Driving Change in the Current and Future Healthcare Environment

11/12/15: Webinar: Physician Compensation Reporting – Driving Change in the Current and Future Healthcare Environment

On Thursday, November 12, 2015 1:00 PM (Eastern-NYC) you are invited to attend a free PDS webinar, “Physician Compensation Reporting - Driving Change in the Current and Future Healthcare Environment,” presented by Scott Everitt, Vice President of Analytic Solutions and Becky Cook, Executive Consultant.

Learn about the various drivers to physician compensation reporting in the dynamic healthcare environment with this exclusive PDS webinar. Topics will include: best practice templates, KPIs and visual communication methods for reporting on physician compensation. A key focus will be on dashboards that compare compensation with productivity and revenue goals to identify best and worst performances.

This webinar will take a look at the changing healthcare environment and how physician compensation plans and reporting will need to evolve to handle new quality and ACO incentive-type programs.

Webinar Features:

  • Understanding the Changing Healthcare Environment
  • Best Practice Physician Compensation KPIs
  • Comparing Compensation to Revenue Goals
  • Identifying Performance Outliers
  • Learning Effective Visual Communication Methods
  • Click here to register. 
About the Speakers:

Scott Everitt has spent over 15 years in the healthcare industry, holding key leadership positions in Finance, Clinical Operations, Revenue Cycle Management, Patient Access and Physician Practice Management.  Scott has seen significant success in his role of Vice President of Analytic Solutions by showing clients different ways to improve operational and financial efficiencies.

Becky Cook, CPA, MHA is a results-driven healthcare leader with extensive experience with employed and independent physician networks, and currently is an Executive Consultant with PDS. Her experience includes: patient access, contracting, physician compensation, decision support and business intelligence, finance, revenue cycle, and revenue enhancement strategies. Prior to joining PDS, she has worked as CFO at an ACO with both Medicare and Commercial Shared Savings Contracts.

Benchmarking in Revenue Cycle Management - Part II

Benchmarking in Revenue Cycle Management - Part II

By Scott Everitt, Vice President of Analytic Solutions

There is a common misconception among healthcare organizations seeking to incorporate Benchmarks into their standard reporting practices. 

Typically, organizations turn to a 3rd party source for benchmarks.  Trade associations like MGMA or HFMA, are familiar sources in healthcare.  The addition of benchmarks to compare key metrics in operational reports is an obvious starting point.

While this is probably the best known way of Benchmarking, PDS has found there are several different types of Benchmarks which have value in assessing organizational performance.  Each type of Benchmark has various benefits and shortfalls, but when used together, they can provide some very persuasive information to managers and stakeholders.

Trend Benchmarks:

As organizations often begin viewing new data points and metrics for the first time, the question typically arises, “We ARE performing at this level for a particular metric.  Where SHOULD we be performing?” My answer is usually “Let’s start off by focusing on being better than we were at this time last year…or last quarter…or last month.”

Trend Benchmarking is a process of evaluating the entity against itself over time.  It can be a particularly useful practice because Trend Benchmarking provides a comparative snapshot for ANY data point the organization wishes to measure. Trend benchmarking can also be useful for organizations who wish to view trending performance without the inherent biases contained in external benchmarks being compared to organizations with differing sizes, missions, resources, or geographies.  Once the implementation of data collection and reporting standards is in place, management should be certain that past and present metrics are calculated the same way. 

While Trend Benchmarks can have distinct advantages for groups beginning the Benchmarking process, there can be pitfalls if the organization only utilizes Trend Benchmarking.  While it’s good to see a positive trend in performance across these measures, the rate of the improvement may not be matching that of the industry as a whole.  Management may be satisfied with the positive trends, but they may not be aware performance is lagging without utilizing a broader benchmarking campaign. 

Internal Benchmarks:

Not all benchmarks need to be derived from a 3rd Party.  In many cases, utilizing Internal Benchmarks can be a more effective way to drive organizational performance.  Internal Benchmarking is the process of comparing locations, divisions, departments, specialties, or even providers against their peer group within the enterprise.  As with Trend Benchmarks, Internal Benchmarking can be done across almost any data point the organization measures.

Internal Benchmarking, if done effectively, can be an advantageous way of identifying particular outliers of poor performance.   These outliers may be driving down the performance of the entire organization.    A great example of an Internal Benchmark is to use averages.  Choose a metric and calculate the average of the peer group.  List all the peers and their score along with average, and then rank the peers.  You can very easily understand who is performing below or above average.  Reports like this provide management with a quick view of where they can focus their efforts.  Internal Benchmarking also removes many of the arguments management teams face.  Low peer performers have a harder time challenging when others within the same peer group are exceeding the average.  Take provider charge lag for instance.  If the average charge lag for the department is 3.2 days, it is hard for a provider to argue why their charge lag is 8.4 days, or 5.2 days higher than their peers.

Internal Benchmarking can also drive continuous improvement even when the organization as a whole is performing well.  By definition, half of all peers being benchmarked will be performing below the average.  Even if the lowest performing group is above a national or regional average, there is room for improvement within the group.  This can help drive competition and ongoing performance improvement.

Care should be taken in using Internal Benchmarking to drive change, however.  Internal Benchmarks can result in dissatisfaction and contention within the organization if not managed effectively.  PDS typically recommends a philosophy of “Generate Light, Not Heat” in utilizing Benchmarks to impact organizational change.  Groups or individuals performing at below average levels should be viewed as opportunities for quick returns on investment, rather than targets for punitive action, unless the poor performance fails to improve. This philosophy will assist management in getting buy in for new initiatives, training, and/or programs to bring about the highest level of improvement, instead of creating hostile or uncomfortable working environments.

External Benchmarks:

External Benchmarks are metrics which are usually submitted to a 3rd Party for comparison against groups of similar size, mission, or geographic region.  This can often be accomplished through submission of a survey or direct data pulls from the billing, scheduling, or clinical systems.  Typically, the 3rd party receiving the data then meticulously scrubs the data, calculates an average or best practice, and quantifies how an organization compares to its peers.  External Benchmarks are very powerful tools in providing insight into performance on a regional or national level.  This information is invaluable in developing strategic plans, highlighting areas where the organization is a superior performer and areas where there is a need for improvement.

The disadvantage to depending strictly upon External Benchmarks to evaluate performance is that there are usually only a handful of measures collected and reported by the Benchmarking Organizations.  Some metrics are incredibly difficult to collect from enough participating organizations to provide a statistically significant sample size.  Those metrics which are collected can be very resource intensive when it comes to collection, calculation, data scrubbing, and benchmark generation.  Additionally, not all organizations calculate certain measures the same way.  Some good examples of metrics with many different formulas for calculation are Days in AR, Charge Lags, Net Collection Rates, Denial Rates, etc.  All said, External Benchmarks are still the most common types of benchmarks utilized by provider organizations.  Why?  Because the comparison to other like entities is the most compelling data points utilized to formulate long and short term strategies and get the organization positioned to improve performance.

In my next blog, I’ll discuss how to apply these types of benchmarks strategically to achieve relationship analysis and predictive modeling.

7/1/15: Webinar - Building Dashboards in Days

7/1/15: Webinar - Building Dashboards in Days

7/1/15: Webinar - Building Dashboards in Days

Imagine delivering dashboards in days; join us on Wednesday, July 1, 2015 at 12:00 PM (Eastern-NYC) for a Practical Data Solutions’ webinar, “Building Dashboards in Days” presented by Russell J. Hendrickson and Scott Everitt.

In today’s constantly evolving healthcare environment, the ability to get answers from multiple data-sets is more important than ever.  This webinar will focus on PDS’ best practice approach and tool sets that help organizations create dashboards quickly and efficiently, providing users with the actionable information needed to make data driven decisions in a timely manner.

Topics Include:

  • How PDS DASH can Accelerate your Time to Results
  • Rapid Prototyping for Enterprise Data Warehouse Initiatives
  • Practical ways that DASH can Present Metrics in Key Areas Including:
  • Hospital and Practice Operations
  • Patient Access
  • Physician KPIs
  • Compensation Reporting
  • HCC and Patient Quality
  • Blending Data with Current BI Tools and 3rd Party Services
  • Benchmarking Best Practices
  • Bursting and Distributing KPIs

About the Speakers:

Russell J. Hendrickson is the President and CEO of Practical Data Solutions.  At PDS he has enjoyed more than 15 years helping healthcare organizations drive success with analytics, reporting and dashboarding solutions.  Hendrickson continues to be directly involved in PDS new product development and the creation of innovate performance management solutions that leverage state-of-the-art technology with best practices in healthcare management.

Scott Everitt has spent over 15 years in the healthcare industry, holding key leadership positions in Finance, Clinical Operations, Revenue Cycle Management, Patient Access and Physician Practice Management.  Everitt has seen a great deal of success in the role of Vice President of Analytic Solutions by showing clients different ways to improve operational and financial efficiencies.

To Register:
Space is limited.
Reserve your webinar seat here.
July 1, 2015
12:00 – 1:00 PM (Eastern-NYC)

7/15/15: Webinar - HCC Scoring for Revenue Capture

7/15/15: Webinar - HCC Scoring for Revenue Capture

7/15/15: Webinar - HCC Scoring for Revenue Capture

On Wednesday, June 17, 2015 1:00 PM (Eastern-NYC) you are invited to attend a free PDS webinar, “HCC Scoring for Revenue Capture,” presented by Becky Cook, Executive Consultant and Russell Hendrickson, President and CEO of PDS.

Physician practices face unprecedented changes today with managing revenue capture, reducing clinical costs while improving quality and meeting increased patient demands for access and service.  Add to these, the complexity of implementing shared savings and incentive payment plans and the need for the right data, at the right time, and in an actionable format is crucial.  HCC Disease Risk Scoring is used by Medicare Advantage Plans to stratify patients by risk category. The extension of risk scoring to other populations, including all exchange plans, impacts practice revenue management. Join PDS as we discuss the intricate details of what HCC Scoring is and how it impacts your organization’s bottom line.

Topics Include:

  • Understanding how data is being used and being able to convert risk scores into appropriately higher payments to providers
  • How to identify patients with expiring or suspect HCC's across months or year-to-year
  • The importance of identifying competitive, operational and financial risks associated with patient populations
  • How a physician group can manage HCC’s without significant investment in IT

About the Speakers:

Becky Cook, CPA, MHA is an Executive Consultant with PDS.  Prior to PDS, Becky was employed as a CFO at ACO and IPA physician groups within large health systems.  Her areas of expertise include: Revenue Cycle, Patient Access, Physician Compensation, Clinic Operations, Contracting, Finance, Decision Support and Revenue Enhancement.

Russell J. Hendrickson is the President and CEO of Practical Data Solutions.  At PDS he has enjoyed more than 15 years helping healthcare organizations drive success with analytics, reporting and dashboarding solutions.  Hendrickson continues to be directly involved in PDS' new product development and the creation of innovative performance management solutions that leverage state-of-the-art technology with best practices in healthcare management.

To Register:
Space is limited.
Reserve your webinar seat HERE.
June 17, 2015
1:00 – 2:00 PM (Eastern-NYC)

Benchmarking in Revenue Cycle Management

Benchmarking in Revenue Cycle Management

By Scott Everitt, Vice President of Analytic Solutions

One of the most common questions I am asked by new clients or prospective clients is, “Do you have benchmarks?”  As a company specializing in healthcare business intelligence, it is not surprising that this request is so common.  Typically, PDS is bringing hundreds of new performance metrics to our clients, along with business logic, rules and various dimensions or perspectives for managing these metrics.  As such, it is only natural to want to compare the newly accessible KPIs to similar organizations to see how performance stacks up... and possibly where there may be the greatest opportunities for improvement.

Incorporating benchmarks can be an incredibly useful tool in managing the performance of a physician practice.  KPI dashboards and reports are important, but adding benchmarks can provide managers and key stakeholders with better context and meaning behind the numbers.  Comparing your practice’s performance against similar organizations in key revenue cycle areas such as provider productivity, patient access, collection efficiency, AR management, denials, etc. can be an invaluable tool in driving goal-setting and overall strategy for the group.  Additionally, benchmarking can highlight variances, identify outliers, and provide practice managers with laser-focused opportunities to achieve performance improvement.

However, there are challenges to benchmarking which can make the process discouraging or ineffective if not addressed early on in developing your practice’s benchmarking strategy.  The strategic processes behind a benchmarking initiative can often be time consuming and costly. 

Management teams often struggle to define what to measure or which KPIs are relevant for benchmarking.  There can be uncertainty as to whether the benchmark is calculated the same way as your practice’s key metrics. For example, is the benchmark using gross or net AR, and are they calculating aging from date of service or date the AR was transferred to the current payer, etc.

The greatest risk to benchmarking is in the communication and presentation of the comparison reports.  If not managed effectively, benchmarking efforts can lead to questions of validity of the data and/or applicability of the benchmarks.  As a result, there can be internal resistance to the whole initiative.  Over the years, there have been a countless number of times I have heard providers say, “You can’t compare what I do to some ambiguous average.  I’m different.  My patients are sicker.  The diseases I manage are more complex…”

The fact is, benchmarking has great value in the management of a practice, but there are a number of pitfalls which need to be avoided in taking on the effort. In the coming weeks I will discuss more about best practices on how to incorporate a benchmarking strategy into your practice. I will also share some additional strategies in which benchmarks have been effective in helping drive change within organizations.  

Tulane University Medical Group to Implement PDS iMPower Analytics Suite

Tulane University Medical Group to Implement PDS iMPower Analytics Suite

Tulane University Medical Group to Implement PDS iMPower Analytics Suite for Revenue Cycle and Patient Access Performance Management Reporting Practical Data Solutions, Inc. (PDS) announced that its iMPower Analytics Suite will be implemented in early 2015 at Tulane University Medical Group (TUMG), located in New Orleans, LA. TUMG selected PDS' iMPower Analytics Suite for its ability to quickly and easily deliver pertinent and actionable revenue cycle and patient access data into the hands of their executives, administrators and physicians.

“We chose iMPower Analytics to empower our department administrators, revenue cycle management and eventually our physicians to drive improvements in our academic plan environment,” stated Jerry Feddersen, Chief Executive Officer of TUMG. “We needed a solution that is easy to use but powerful enough to provide comprehensive healthcare analytics while maintaining the flexibility for ad-hoc reporting and visualization of data into dashboards. By putting this type of information at the fingertips of our management team, they will be afforded the opportunity to drive improvement and potentially identify additional forms of revenue not currently recognized.”

Read the full story here.
(http://www.prweb.com/releases/2015/03/prweb12594338.htm)

4/15/15: Webinar - Managing Provider Performance with KPIs

4/15/15: Webinar - Managing Provider Performance with KPIs

4/15/15: Webinar - Managing Provider Performance with KPIs

On Wednesday, April 15, 2015 1:00 PM (Eastern-NYC) you are invited to the next installment in the PDS series of webinars, "Managing Provider Performance with KPIs" presented by Becky Cook, Executive Consultant and Russell J. Hendrickson, President and CEO of PDS.

Measuring Provider Key Performance Indicators (KPI) is critical to the success of your practice. Managing through the use of KPI reports can lead to increased staff and provider productivity, enhanced revenue, decreased costs, and improved patient experiences.  Join PDS as we discuss Provider KPI, industry trends, and how to create an actionable plan to increase provider productivity by leveraging best practice analytics and KPIs.

Topics Include:

  • Provider KPI Trends in Healthcare – How to navigate organizational culture through the use of dynamic KPI Reports.
  • How to develop a physician KPI plan with appropriate metrics that evolve with changing organizational needs.
  • Creating a focused step-by-step approach that links the “How,” “Why,” and “How Much” for developing physician compensation models.
  • Which tool sets, methodologies, and benchmarks are best suited for your organization in association with your practice’s KPI goals.

About the Speakers:

Becky Cook, CPA, MHA is an Executive Consultant with PDS.  Prior to PDS, Becky was employed as a CFO at ACO and IPA physician groups within large health systems.  Her areas of expertise include: Revenue Cycle, Patient Access, Physician Compensation, Clinic Operations, Contracting, Finance, Decision Support and Revenue Enhancement.

Russell J. Hendrickson is the President and CEO of Practical Data Solutions.  At PDS he has enjoyed more than 15 years helping healthcare organizations drive success with analytics, reporting and dashboarding solutions.  Hendrickson continues to be directly involved in PDS new product development and the creation of innovate performance management solutions that leverage state-of-the-art technology with best practices in healthcare management.

To Register:
Space is limited.
Reserve your webinar seat HERE.
April 15, 2015
1:00 – 2:00 PM (Eastern-NYC)

Greenville Health System to Implement PDS PRISM Performance Management Technologies and Data Models

Greenville Health System to Implement PDS PRISM Performance Management Technologies and Data Models

Greenville Health System to Implement PDS PRISM Performance Management Technologies and Data Models for Revenue Cycle and Patient Access Practical Data Solutions, Inc. (PDS) has licensed PRISM Analytics and its suite of Performance Management Technologies to Greenville Health System (GHS). PDS will be collaborating with GHS to build an infrastructure that will enable seamless analytical and reporting capabilities for revenue cycle and patient access as GHS transitions to the Epic system in mid-year 2015.

Currently, GHS is utilizing multiple practice management systems due to the acquisition of physician groups made over the past few years. As GHS begins migrating physician practices to Epic, the PDS DASH data blending technology will be used to allow GHS to report across systems during the transition and eventually join with the PDS data models for Epic.

“GHS is a large organization with complex needs, and we believe PDS is best suited to meet those needs,” said Mike Duffey, director of practice financial analysis at GHS. “We look forward to working with PDS to streamline our analytical and reporting capabilities during this time of transition.”

Read the full story here.
(http://www.prweb.com/releases/2015/03/prweb12567563.htm)

3/1/15: Visit Practical Data Solutions at the MGMA Financial Management and Payer Contracting Conference

3/1/15: Visit Practical Data Solutions at the MGMA Financial Management and Payer Contracting Conference

Visit Practical Data Solutions at the MGMA Financial Management and Payer Contracting Conference (FMPC)

PDS is excited to announce that we will be sponsoring and exhibiting at the MGMA Financial Management and Payer Contracting Conference (FMPC) on March 1-3, 2015 in Phoenix, Arizona.  Stop by booth 15 to hear about PDS’ new Provider KPI Reporting Offering as well as the new PDS HCC Scoring for Revenue Capture Program.  Attendees who stop by the PDS booth can also enter for a chance to win a Microsoft Surface Tablet ™!

If you are interested in learning more about HCC Risk Adjusted Payments and how Risk Adjustment will impact clinic financial and operational results join Healthcare Expert, Becky Cook, CPA, MHA for her session titled, “Risk Factor Scoring – The Impact of HCC on your Bottom Line.”

This presentation will be taking place on Monday, March 2nd at 2:15 PM.

PDS User Conference Newsletter Now Available

PDS User Conference Newsletter Now Available

The EUC newsletter provides a summary review of the 2014 PDS Education User Conference. In this edition you will find the most popular topics, and presentation recaps.

PDS would like to thank all of our clients who attended, and give a special thanks to those who contributed their presentations, reports and ROI success stories.

To view the newsletter, click here.
(http://pds-online.com/sites/default/files/EUC14%20%20Newsletter%20v8.pdf)

If you are a supported PDS customer and interested in receiving the conference materials please email PDS at This email address is being protected from spambots. You need JavaScript enabled to view it..

Getting Answers Quickly

Getting Answers Quickly

By Russell Hendrickson, President & CEO

When we started our business 20 years ago, the buzz word was decision support.  Over the years, other buzz words have come and gone – data marts, data warehousing, business intelligence, dashboarding, balanced scorecards, etc.  Today, it’s all about analytics and everybody does it to some degree, but it’s really back to decision support for managing business performance!

In speaking with one of our clients recently, they mentioned having to sometimes tell others in the organization “we just need to GET ANSWERS QUICKLY.”   Navigating the never-ending supply of healthcare data and making fact-based decisions is, without a doubt, a multi-billion dollar consequence to most of our clients.  Although our data consumers want everything fully web and mobile and wish anything they ever wanted to know could instantaneously appear at their fingertips at a touch of button—sometimes getting back to the basics is the most practical solution.   I’m talking about Microsoft Excel—and its ability to publish, communicate, calculate and help data consumers solve business problems and make decisions quickly and efficiently.

The flavors of Business Intelligence (BI) software have evolved over the past two decades, and most of them can do just about any type of analysis and much, much more.  MicroStrategy, QlikView, and Tableau are making tremendous headways into healthcare and offer great promise as new apps are developed with these platforms to solve a wide variety of needs.  As the healthcare industry transforms, these pioneering BI technologies will continue to thrive.  These technologies also have one thing in common – Microsoft Excel.

Love Excel or hate it, bar none, it’s the most widely used reporting tool worldwide.  In addition to any BI software platform’s ability to export data to Excel, Microsoft has dramatically improved the integration of SQL Server and Excel over the past few years.  For healthcare business needs that are still evolving or poorly understood, Excel empowers you to do things quickly – and help people get results to make better business decisions.  Our customers use Excel to quickly publish and communicate ideas until they can be formalized and built into the Enterprise Data Warehouse.  At the end of the day, don’t forget that sometimes you just need to “Get Answers Quickly” and sometimes although not the most elegant.  It’s about data driving decisions—quickly!

2/25/15: Webinar - Developing a Smart Analytical Strategy

2/25/15: Webinar - Developing a Smart Analytical Strategy

2/25/15: Webinar - Developing a Smart Analytical Strategy

On Wednesday, February 25th at 1:00 PM (Eastern-NYC) you are invited to attend the next installment in the series of PDS webinars:  "Developing a Smart Analytical Strategy” presented by Mark Ziemianski, Vice President of Business Analytics at Children’s Medical Center of Dallas.

Developing a Smart Analytical Strategy is one of the most effective ways to drive performance improvement within your organization.  This webinar will showcase how PDS Client, Children’s Medical Center of Dallas, designed, implemented and measured their analytical strategy in conjunction with PDS.

Topics will include:

  • Developing Analytical Strategies within the Business Intelligence Plan
  • Evaluating Organizational Infrastructure; Centralize vs. Decentralize
  • Setting Smart, Measurable, Attainable Goals
  • Meeting Analytical Milestones; Step-by-Step Timeline
  • Sharing the Vision; Getting Everyone to Buy In

About the Speaker:

Mark Ziemianski possesses over ten years of experience in the business intelligence field. Mark is well known for his ability to leverage technology to improve operational efficiencies.  In his most recent role at Children’s Medical Center of Dallas, Mark is spearheading the development of a successful business intelligence strategy.

Click here to register.

1/12/15: Webinar - Benchmarking Best Practices for Dashboards & Reporting

1/12/15: Webinar - Benchmarking Best Practices for Dashboards & Reporting

1/12/15: Webinar - Benchmarking Best Practices for Dashboards & Reporting

On Wednesday, January 21, 2015 12:00 PM (Eastern-NYC) you are invited to the next installment in the PDS series of webinars, "Benchmarking Best Practices for Dashboards & Reporting" presented by Scott Everitt, Vice President of Analytic Solutions at PDS.

Incorporating benchmarks into your practice's KPI reporting is one of the most effective ways to measure performance improvement.  During our 15 years in business, PDS clients have shared innovative strategies using external benchmarks and internal targets to manage performance.  In this webinar, we will look at several case studies from PDS clients where the integration of benchmarks and targets has delivered significant financial and/or operational improvements. 

Topics Include:

  • Trend Benchmarking
  • Internal Benchmarks
  • External Benchmarks
  • Relationship Analysis
  • Predictive Analytics

About the Speaker:

Scott Everitt has spent over 15 years in the healthcare industry, holding key leadership positions in Finance, Clinical Operations, Revenue Cycle Management, Patient Access, and Physician Practice Management.  Scott has seen a great deal of success in the role of Vice President of Analytic Solutions by showing clients different ways to improve operational and financial efficiencies.

To Register:
Space is limited.
Reserve your webinar seat HERE.
January 21, 2015
12:00 – 12:45 PM (Eastern -NYC)

PDS Thanks Our Clients for a Successful 2014 Education User Conference

PDS Thanks Our Clients for a Successful 2014 Education User Conference

On November 18-21 2014, Practical Data Solutions (PDS) hosted the 11th Education User Conference (EUC) in Scottsdale, Arizona.  PDS would like to thank all of our clients who attended, and special thanks to those who contributed their presentations, reports and ROI success stories.

The most popular topics from this year’s conference according to attendees included:

  1. Maintaining Patient Focus in Revenue Cycle – Patient experiences for both scheduling and collections are crucial to running a successful practice.  This session focused on how organizations could alter their patience experience to increase patient volumes without sacrificing quality of care.

  2. Benchmarking Best Practices – Incorporating benchmarks into your practice's KPI reporting is one of the most effective ways to measure performance improvement.  This A-Z presentation helped attendees understand how and why their organization should create a benchmarking program.

  3. A Physician Productivity Initiative – KPI Provider dashboards give you the critical metrics that can change productivity for the better. This presentation visited several approaches to increase physician productivity and how data analytics evolved to encourage and support organizational changes. 

More conference highlights are coming soon!

If you are interested in learning more about our Education User Conference please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..

Visit Practical Data Solutions at the MGMA 2014 Annual Conference

Visit Practical Data Solutions at the MGMA 2014 Annual Conference

Visit Practical Data Solutions at the MGMA 2014 Annual Conference in Las Vegas, Nevada, October 26th – 28th. PDS will be demonstrating cutting edge Healthcare Analytics, Business Intelligence Software, and Dashboarding in Booth 726. Attendees who stop by the PDS booth can enter a raffle for a chance to win a Microsoft Surface Tablet ™!

PDS is also proud to announce that we will be sponsoring the MGMA 2014 Academic Specialty Reception. PDS has served more than 55 academic centers over the last 15 years; chances are you know someone who is leveraging PDS’ Best Practice Analytics and Reporting Software. PDS clients include the country’s most prestigious academic medical centers.

To learn more about PDS’ academic solutions and success stories, come speak with PDS at the Academic Specialty Reception on Monday October 27th from 5-6 PM in room N259/N261.

Scott S. Everitt Named Vice President Analytic Solutions at Practical Data Solutions

Scott S. Everitt Named Vice President Analytic Solutions at Practical Data Solutions

Practical Data Solutions (PDS) is pleased to announce that Scott Everitt has been named Vice President Analytic Solutions.  With Everitt in this new role, PDS will be better positioned to continue to develop leading edge performance management solutions for healthcare provider organizations.

Since coming to PDS in 2008, Everitt has built a reputation among clients and coworkers of being able to lead the implementation of sophisticated analytic platforms and solving difficult financial and operational business problems.  "Scott is a key resource for the customers requiring a blend of significant technical and financial skills," says Russell Hendrickson, PDS's President and CEO.  "All too often it is Scott we turn to when a particularly challenging task presents itself.  Scott is a tenacious problem solver when it comes to satisfying multifaceted requirements."

Read more here.
(http://www.prweb.com/releases/2014/05/prweb11887435.htm)

3/19/14: Webinar - ICD-10; Measuring the Impact Through Analytics

3/19/14: Webinar - ICD-10; Measuring the Impact Through Analytics

3/19/14: Webinar - ICD-10; Measuring the Impact Through Analytics

On Wednesday March 19th at 1:00 PM (Eastern-NYC) you are invited to attend our "ICD-10; Measuring the Impact Through Analytics" webinar.

"We recommend an immediate increase in internal monitoring activities with a focus on provider payment." - The Centers for Medicare & Medicaid Services

You Can't Manage What You Don't Measure

Learn why your ICD-10 readiness planning must include your Business Intelligence solution as a critical component to measuring the impact of this change.  Understand the key metrics that are critical to manage the transition to ICD-10 and how to measure performance across the adjustment period.  This will help avoid disruptions in cashflow and reimbursement.  Having the right dashboards at your fingertips can provide comfort that things are going well or provide the immediate triggers to identify slippage in revenue cycle and where to focus operational improvement efforts.

When you finish this webinar you will have the ability to:

  • Understand the importance of Analytics, Dashboards and timely reporting requirements for the ICD-10 transition and adjustment period
  • Profile and benchmark payers to measure performance
  • Identify critical areas of ICD-10's impact on your revenue cycle and various ways to measure them (A/R, Denials, Productivity, Reimbursement, etc.)
  • Create appropriate readiness and testing plans for actionable reports

Speakers:

Scott Everitt, MBA, Director of Revenue Analytics

Becky Cook, CPA, MHA, Guest Speaker

Learn from PDS analytics experts how to identify, build and measure critical ICD-10 KPI's.

Practical Data Solutions at the MicroStrategy World Conference 2014

Practical Data Solutions at the MicroStrategy World Conference 2014

Practical Data Solutions at the MicroStrategy World Conference 2014

Russell J. Hendrickson, President & CEO of PDS, was in attendance at the MicroStrategy World Conference in Las Vegas, Nevada from January 26th to January 28th.  The event featured leading experts discussing how MicroStrategy’s tools have assisted various industries, each with their own unique Analytics and Reporting needs.

Among the more popular topics of this year’s conference were:

  • Visualization and Data Blending
  • Mobile devices  
  • How “Big Data” is shaping reporting needs

“PDS’s best practice iMpower  analytics solution  leverages MircroStrategy’s robust platform for healthcare reporting.  We chose MicroStrategy because they have been and continue to lead the industry in visualization and analytics.  Our partnership with them ensures our customers have the very best in Analytics, Dashboarding and Reporting,” said Hendrickson.

For more information on PDS and MicroStrategy please email This email address is being protected from spambots. You need JavaScript enabled to view it..

Russell J. Hendrickson Named CEO of Practical Data Solutions

Russell J. Hendrickson Named CEO of Practical Data Solutions

Practical Data Solutions (PDS) has named Russell J. Hendrickson to succeed Stephan R. Brown as CEO. Hendrickson joined PDS in 2000 as Vice President of Sales and was later named the President of PDS in 2007. Throughout his leadership tenure, Hendrickson’s vision and ability to execute has enabled the company to develop analytical, reporting and dashboard technologies used by academic medical centers, health systems, and large physician practices across the country.

“Russell shares my commitment and values in serving our prestigious client base and leading the PDS staff of talented and dedicated employees,” says Stephan Brown, the founder of PDS who is retiring 18 years after the company’s inception.

During the early years when Brown first started PDS, reporting was frequently packaged with the platform of the billing vendor, and warehouse schemas typically mirrored the transactional data in the system. The PDS approach involves modeling the transactional data in a star schema structure, and healthcare organizations quickly began incorporating the PDS data marts into best practice business analytics and reporting for performance management. “When Russell joined PDS, we really started getting tremendous traction and growth, and we have worked in sync ever since,” says Brown.

Read more here.
(http://www.prweb.com/releases/2014/01/prweb11494580.htm)

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